Terms and Conditions

TERMS & CONDITIONS  *  The Customer is responsible for the information of the recipient's correct name and address. This information should be precise, accurate and complete (e.g. it should include the telephone number, flat number, wing and the floor) to enable delivery under normal conditions.  *  Zanskar reserves the right to call the recipient to obtain the details needed to make smooth delivery and to be available to receive the delivery which means that the telephone number has to be correct and the recipient has to be there to answer the phone.  *  If any recipient advises us not to come but to come on some other corresponding day due to his or his family non availability, the same shall be accepted and conveyed to the customer and the delivery will be further executed as per the recipients instructions.  *  Please be aware that the weights indicated are approximate and might vary a bit. *  Zanskar cannot warranty the quality of its products if the recipient does not ensure proper storage conditions or storing in the refrigerator after receiving.  *  For any order modifications (billing or delivery address, delivery date etc.), please contact our Customer Service By Whatsapp : +919167860466 SHORTAGE OF SUPPLY  Zanskar products are made fresh daily and the supply is limited.  We ensure that all the products published on our online menu are available for ordering, however in certain cases, if the ordered product is unavailable customer will be notified.  Please note : The risk of product unavailability is high as we only produce al limited number daily to control wastage. PRICES  The prices listed on the purchase order are inclusive of all taxes.  All other areas a delivery charge will be charges as per cost given by delivery partner. Our primary area of operations is Thane. We provide limited service in Mumbai. All confirmed orders and subscriptions are non-refundable.  COPYRIGHT POLICY  All content on this website including the logo, graphics, text, design, is the property of Dhruva Star Foods Pvt. Ltd.  No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from Dhruva Star Foods Pvt. Ltd.  Zanskar is a registered and fully owned trademark of Dhruva Star Foods Pvt. Ltd. MODIFICATION OF TERMS & CONDITIONS  Zanskar may at any time modify the terms and conditions ("Terms") of the Service without any prior notification to you and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuous usage you are agreeing to the published Terms.  If at any time you have questions or concerns regarding our policy or your privacy or please feel free to message us on our Whatsapp number +919167860466 By placing the order the customer has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.  DELIVERY POLICY  1 - As our product have restricted shelf life  2 - We are closed on Sundays. 3 - Please use a regular street address with nearby land mark for faster delivery of cake.  5  All deliveries will be executed according to the given specific time of our slot. If a delivery is made outside the specified time frame, this does not entitle the Customer to any refunds.